freequently asked questions
faqs
frequently asked questions
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01
What is the number of reels/posts that you produce monthly?
It depends on the package; however, 15-20 reels/posts are produced monthly based on a content calendar customized for your brand.
02
Will you be shooting the content or only editing it?
Either one. We have the capacity to film on location or to edit the footage provided by you.
03
When can I expect to see growth in followers and/or engagements?
You can anticipate improvement in engagement after 4-6 weeks, while it takes at least 3-4 months of regular posting to witness follower growth.
04
Will you be taking care of comments and DMs as well?
We are using Auto DM, and this tool comes for free for clients with more than 20 reels per month.
05
On what platforms do you work?
Mainly on Instagram and Facebook. Other platforms may be included on demand.
06
What is the minimum budget required to start with ads?
The minimum budget we can work on is ₹10k/month, but the better result we will be able to achieve from ₹25k-30k/month.
07
Can you handle Meta and Google ads at once?
Yes, we operate campaigns via Meta (Instagram/Facebook) and Google Ads according to the audience location.
08
Are the ad budget and service fee are two different things?
Yes, the ad budget is spent directly on the advertising platform (Meta/Google), while the service fee is separate.
09
How often do you provide performance reports?
We provide performance reports monthly with important metrics tracked and discussed for further campaign optimization.
10
When will I see some results from ads?
You will have some first information within the first 2-4 weeks, while optimization and stable results require about 4-6 weeks.
11
What will be in the brand identity package?
The logo design, the color palette, the typography, and the brand guideline document; some additional materials such as business cards or social templates may be added.
12
How many logo ideas do I have?
2-3 initial concepts that can be modified according to your feedback till they go into the right direction.
13
How much time is needed for the whole process?
The whole brand identity process may last 2-4 weeks, depending on the number of modifications and quickness of your feedback.
14
Will I receive the source files?
Yes, you will receive all of the files of the completed brand identity (in AI, PNG, PDF format, etc.) together with the brand guideline document.
15
Is there an opportunity to redesign my current brand?
Yes, you can either refresh or completely rebuild your existing brand identity.